Effective Date: April 1 st , 2026

Rocket Roland LLC dba H-Town Line & Shine (“Company,” “we,” “us,” or “our”)
respects your privacy and is committed to protecting your personal information. This
Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website, contact us, request a quote, schedule services, or otherwise
interact with us.

For purposes of this Privacy Policy, all references to H-Town Line & Shine include
Rocket Roland LLC and any related website, communication channel, or service
operated under that name.

1. Information We Collect
   We may collect personal information that you voluntarily provide to us, including:
    First and last name
    Business name
    Mailing or service address
    Email address
    Telephone number
    Payment information, if applicable
    Any other information you choose to provide through forms, email, text, phone, or
   other communication methods
   We may also automatically collect certain information about your device and website
   usage, including:
    IP address
    Browser type
    Device information
    Access times
    Referring website addresses
    Pages viewed and actions taken on our website
2. How We Use Your Information
   We may use your information to:
    Provide quotes, services, and customer support
    Communicate with you about inquiries, estimates, appointments, scheduling, and completed work

 Process payments and related transactions
 Improve our website, services, and customer experience
 Send service updates, confirmations, reminders, and administrative messages
 Send promotional or marketing communications, where permitted by law
 Maintain business records and comply with legal obligations

3. Sharing of Information
   We do not sell, rent, or lease your personal information to third parties.
   We may share your information with trusted third-party service providers who assist us
   with business operations, such as:
    Payment processing
    Customer communications
    Scheduling
    Website hosting
    Analytics
    Marketing support
    IT and administrative services
   These service providers may only use your information as needed to perform services
   on our behalf and must protect it appropriately.
   We may also disclose your information if required to do so by law, or if we believe
   disclosure is necessary to:
    Comply with legal obligations or legal process
    Protect our rights, property, or safety
    Protect the rights, property, or safety of customers or others
    Investigate fraud, security, or technical issues
4. Cookies and Website Tracking
   Our website may use cookies and similar tracking technologies to improve your
   browsing experience and help us understand how visitors use the site.
   Cookies may be used to:
    Remember user preferences
    Improve website functionality
    Analyze website traffic and performance
    Support marketing and advertising efforts

Most web browsers automatically accept cookies, but you can usually change your
browser settings to decline them. If you disable cookies, some parts of the website may
not function properly.

5. Text Messaging (SMS) Communications
   We may use text messaging to communicate with leads, customers, and other
   individuals who provide a mobile phone number to us. These communications may
   include:
    Responses to inquiries
    Customer support
    Estimate follow-up
    Appointment scheduling or reminders
    Service-related updates
    Other transactional or business-related communications
   By providing your mobile phone number and consenting where required by law, you
   authorize us to send text messages to that number. Consent to receive text messages
   is not a condition of purchase. Message frequency may vary. Message and data rates
   may apply.
   You may opt out of SMS communications at any time by replying STOP to any
   message. After opting out, you may receive a one-time confirmation message. For help,
   reply HELP or contact us directly.
   We do not sell or share mobile phone numbers with third parties for their own marketing
   purposes. We may use third-party service providers to send text messages on our
   behalf, and those providers may only use your information as necessary to provide
   services to us.
   Because text messaging is not a fully secure form of communication, you should not
   send sensitive personal information by SMS.
6. Email Communications
   We may send emails regarding quotes, estimates, appointments, invoices, service
   updates, and occasional promotional offers.
   You may opt out of promotional emails at any time by clicking the unsubscribe link in the
   email or contacting us directly. Even if you opt out of marketing emails, we may still
   send service-related or transactional communications.
7. Payment Information

If you make a payment to us, your payment information may be processed through a
third-party payment processor. We do not store full payment card information unless
specifically stated and legally permitted. Payment processors handle your payment data
according to their own privacy and security practices.

8. Data Security
   We take reasonable administrative, technical, and physical measures to protect your
   personal information from unauthorized access, use, alteration, or disclosure.
   However, no system can guarantee absolute security. By using our website or
   communicating with us electronically, you acknowledge that internet and electronic
   communications carry inherent security risks.
9. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for the
   privacy practices, content, or security of those third-party sites. You should review their
   privacy policies separately.
10. Children’s Privacy
    Our services and website are not directed to children under the age of 13, and we do
    not knowingly collect personal information from children under 13. If we learn that we
    have collected such information, we will take reasonable steps to delete it.
11. Data Retention
    We retain personal information for as long as reasonably necessary to:
     Provide services
     Maintain business and legal records
     Resolve disputes
     Enforce agreements
     Comply with legal and regulatory requirements
12. Your Choices
    You may contact us to:
     Request access to personal information we hold about you
     Request corrections to inaccurate information
     Ask questions about how your information is used
     Opt out of marketing communications

We will respond as required by applicable law.

13. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. When we do, we will post the
    updated version on our website and revise the effective date. Your continued use of our
    website or services after changes are posted means you accept the updated policy.
14. Contact Us
    If you have questions about this Privacy Policy or our privacy practices, please contact:

Rocket Roland LLC dba H-Town Line & Shine

Sugar Land, 77479 Texas
Email: andy@h-townlineshine.com
Phone: (713)253-2840
Website: http://www.h-townlineshine.com