A quote that says ‘prepare and stripe’ can leave a property manager with important questions. Will the crew remove loose material? Does the whole lot need washing, or only certain areas? What happens if the existing coating is coming away?
Those choices belong in the conversation before the work starts. You should be able to see the condition of the pavement, understand the proposed preparation and know what you are authorizing.
Inspect the areas that will be marked
We will check the work area for dirt, loose material, contamination and the condition of existing markings or coatings. Before photos will record the areas that need attention. If the existing surface raises a question that cannot be answered on inspection, we will explain the uncertainty and agree the next step before painting that area.
For example, loose white paint along an old stripe needs a closer look. Simply covering it does not explain whether the underlying layer is suitable for the proposed marking system. The preparation decision should follow the actual condition and the selected product’s instructions.
Put the preparation in the quote
We will describe the proposed preparation in plain language: which areas it covers, what the work is intended to remove or address and whether it is included in the quoted price. If there are suitable alternatives, we will explain the difference in scope and cost before you choose.
Pressure washing is a method to consider for the site, not a rule we will apply to every lot without inspection. Where washing is appropriate, the plan also needs to allow the surface to reach the condition required by the chosen paint. Cleaning alone is not the final readiness check.
Resolve unsuitable conditions before painting
If a proposed shortcut would leave the surface unsuitable for the selected system, we will discuss a different plan rather than paint first and argue about it later. Any agreed change to preparation or price will be recorded before that work proceeds.
The record should make the decision easier to understand. It does not quietly remove the 30-day free redo promise.
What you can check
- Before photos identify the areas that need preparation.
- The quote describes the method, work areas and any separately priced option.
- The agreed choice is recorded before the crew starts.
- The handover record shows the preparation completed and any unresolved item.
Our 30 day free redo promise
For 30 days, we come back and redo anything free of charge, even if a teenager creates doughnuts or burnouts on your freshly striped parking lot.
Read the full 30-day free redo page
Bring the surface questions into the quote
Tell Andy about peeling markings, recent sealing, dirty areas or any preparation recommendation you have been given. Photos are useful if you have them. We will review the lot and explain the proposed work before you book.